I recently booked in my car, my pride and joy, at Ruellans for her annual check up and service. A bonus is that they open early enough that I could drop off my car before work. On the same day they advised that my car was ready. I collected it that day after work, as they close at 6pm. The friendly and helpful front desk guys, Tim and Nick, explained what had been checked, findings and what had been done. My car was returned to me cleaned with interior vacuumed. The bill was reasonable and I remain a very satisfied customer!
I have had a relationship of over 20 years with Ruellans. They are excellent at every step of looking after motor vehicles. These tend to be German cars. Their communication is excellent, attention to detail throughout ensures a seamless process. I cannot recommend them highly enough. They are the benchmark against whom all others are measured. For German car servicing, look nowhere else
My Daughter ran in on Friday afternoon in a panic as our car key fob had died on us. The gentleman quickly replaced both batteries, yes even in the spare and when asked how much we owed, he kindly replied “I’ll not charge you on a Friday luv” what a lovely gesture 😄
Booked my Smart car in at Ruellans for a B service as the main dealer weren't interested in carrying out a B service under a service plan I took out in January 2023.
Ruellans did everything I asked for as per the B service itinerary. They might not be the cheapest on island but you get what you pay for.
I'd rather pay a bit more knowing that you are going to get a proper and thorough job. After all your safety and car reliability are at stake.
They have all the main dealer technical systems and access to digital service records.